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Apple iPhone 5s

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I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Write an SMS correctly.

Step 1 of 7

1. Tap Messages.

Step 2 of 7

2. Tap the new message icon.

Step 3 of 7

3. Tap To and key in the first letters of the required contact.Matching contacts are displayed.

Step 4 of 7

4. Tap the required contact.

Step 5 of 7

5. Tap Text Message and write the required text.

Step 6 of 7

6. Tap Send when you've written your SMS.

Step 7 of 7

7. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

The SMS is written incorrectly

Solution:

Write an SMS correctly.

1. Create SMS

Tap Messages.

Tap the new message icon.

2. Select recipient

Tap To and key in the first letters of the required contact.
Matching contacts are displayed.

Tap the required contact.

3. Write text

Tap Text Message and write the required text.

4. Send SMS

Tap Send when you've written your SMS.

5. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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