Device Guides

Apple iPhone 5s

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. 1. Find "Location Services"

Tap Settings.
Tap Privacy.
Tap Location Services.

2. 2. Turn GPS on or off

Tap the indicator next to "Location Services" to turn the function on or off.
If you turn off the function:
Tap Turn Off.

3. 3. Turn use of GPS position for applications on or off

Tap the required application.
Tap the required setting.
Tap Back.

4. 4. Save settings

Tap Privacy to save the settings.

5. 5. Return to the home screen

Tap the Home key to return to the home screen.
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