Device Guides
Apple iPhone 5s
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I can't turn on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The battery is flat: Charge the battery.
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1. 1. Connect the charger cable to your mobile phone
Connect the charger cable to the charger and to a power point.
Connect the other end of the cable to the socket at the bottom of your mobile phone.
Connect the other end of the cable to the socket at the bottom of your mobile phone.
When the battery charging icon is displayed, charging is in progress.
2. 2. End charging
When the battery is fully charged, you can remove the charger from the power point and your mobile phone.
Step 3 of 3
When the battery is fully charged, you can remove the charger from the power point and your mobile phone.
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