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Apple iPhone 5s

iOS 11.0

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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Restart your mobile phone.

Step 1 of 2

1. Tap and hold the Home key.

Step 2 of 2

2. At the same time, tap and hold On/Off until your mobile phone is restarted.

Did this solution solve the problem? Yes No

Possible cause 2:

There's an error in the operating system on your mobile phone

Solution:

Restart your mobile phone.

Restart your mobile phone

Tap and hold the Home key.

At the same time, tap and hold On/Off until your mobile phone is restarted.

Did this solution solve the problem?

Yes No

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