Device Guides

Apple iPhone 5s

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 13 possible causes:

  1. Live wallpapers are turned on
  2. Automatic app update is turned on
  3. Automatic screen lock is turned off
  4. The battery is faulty
  5. Bluetooth is turned on
  6. Turn on Low Power Mode
  7. There are too many running applications
  8. GPS is turned on
  9. Mobile data is turned on
  10. Vibration is turned on
  11. Wi-Fi is turned on
  12. Notifications are turned on
  13. The screen brightness is set too high
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