Device Guides

Apple iPhone 5s

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There are too many running applications: End running applications.

List view

1. End running applications

Tap the Home key twice.
Slide the required application upwards to end it.

2. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks