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Apple iPhone 5s

iOS 11.0

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My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

End running applications.

Step 1 of 3

1. Tap the Home key twice.

Step 2 of 3

2. Slide the required application upwards to end it.

Step 3 of 3

3. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

There are too many running applications

Solution:

End running applications.

End running applications

Tap the Home key twice.

Slide the required application upwards to end it.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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