Device Guides
How to
Activate mobile phone
You need to activate your mobile phone before using it for the first time and after a factory reset. Before you can activate your mobile phone, you need to insert your SIM into your mobile phone.
List view
Enter your PIN
Tap the Home key.
If your SIM is locked, tap Unlock.
Key in your PIN and tap OK. The default PIN is 0000.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.
0000
Select general settings
Tap the required language.
Tap the required country or area.
Select setup method
Follow the instructions on the screen to transfer content from another iOS 11 device or tap Set Up Manually.
Select Wi-Fi network
Tap the required Wi-Fi network.
Key in the password for the Wi-Fi network and tap Join.
If there are no available Wi-Fi networks, you can use the mobile network instead.
Turn use of Touch ID on or off
Follow the instructions on the screen to turn on use of Touch ID or tap Set Up Touch ID Later.
If you turn off the function, tap Don't Use.
See how to later after activation.
Turn use of phone lock code on or off
Tap Passcode Options.
Follow the instructions on the screen to turn on use of phone lock code or tap Don't Use Passcode.
If you turn off the function, tap Don't Use Passcode.
See how to turn use of phone lock code on or off later after activation.
Set up your mobile phone as a new iPhone
Tap Set Up as New iPhone and follow the instructions on the screen to finish the activation.
If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android mobile phone.