Device Guides

Apple iPhone 5c

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on data roaming.

Possible cause 2:

You're abroad and data roaming is turned off on your mobile phone

Solution:

Turn on data roaming.

1. Find "Cellular"
Tap Settings.
Tap Cellular.
2. Turn data roaming on or off
Tap the indicator next to "Data Roaming" to turn the function on or off.
3. Return to the home screen
Tap the Home key to return to the home screen.

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