Device Guides

Apple iPhone 5c

iOS 9.0

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on data roaming.

Step 1 of 4

1. Tap Settings.

Step 2 of 4

2. Tap Cellular.

Step 3 of 4

3. Tap the indicator next to "Data Roaming" to turn the function on or off.

Step 4 of 4

4. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

You're abroad and data roaming is turned off on your mobile phone

Solution:

Turn on data roaming.

1. Find "Cellular"

Tap Settings.

Tap Cellular.

2. Turn data roaming on or off

Tap the indicator next to "Data Roaming" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.

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