Device Guides

Apple iPhone 5c

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I can't use tethering on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set up your mobile phone and computer for tethering.

Possible cause 1:

Your computer and phone haven't been set up for tethering correctly


Set up your mobile phone and computer for tethering.

1. Connect mobile phone and computer
Start the program iTunes on your computer.
Connect the data cable to the tablet socket and to your computer's USB port.
2. Find "Personal Hotspot"
Tap Settings.
Tap Personal Hotspot.
3. Turn on tethering
Tap the indicator next to "Personal Hotspot" until the function is turned on.
If this is the first time you use the function:
Tap Wi-Fi and USB Only.
4. Establish connection
An internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the internet from your computer.

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