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Apple iPhone 5c
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Backing up the phone memory on my mobile phone
If you want to update the software on your mobile phone, it's recommended you back up the phone memory.


Back up the phone memory using iTunes, go to 1a.
Back up the phone memory using iCloud, go to 1b.
Go to www.itunes.com on your computer.
Find the download section on the website to download iTunes.
Download and install iTunes on your computer.
Start the program iTunes on your computer.
Connect the data cable to the socket at the bottom of your mobile phone and to the computer's USB port.
Depending on your settings in iTunes, backup may start automatically.
To start backup manually:
Click iPhone.
Click iCloud or This computer.
Click Back Up Now.
Tap Settings.
Tap iCloud.
Log on to iCloud if you're asked to do so.
Tap Storage & Backup.
Tap the indicator next to "iCloud Backup" until the function is turned on.
Tap OK.
Tap Back Up Now.