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Apple iPhone 5

iOS 9.0

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

There's an error at the receiving end: Send an MMS to another recipient to check if the error is at the receiving end.

List view

1. 1. Create MMS

Tap Messages.

Tap the new message icon.

2. 2. Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.

3. 3. Write text

Tap the text input field and write the required text.

4. 4. Insert pictures and video clips

Tap the camera icon.

Tap Choose Existing.
Go to the required folder.

Tap the required picture or the required video clip.

Tap Choose.

5. 5. Send the message

Tap Send.

6. 6. Exit

Tap the Home key to return to standby mode.

Step 1 of 10

Tap Messages.

Step 2 of 10

Tap the new message icon.

Step 3 of 10

Key in the first letters of the required contact.Matching contacts are displayed.Tap the required contact.

Step 4 of 10

Tap the text input field and write the required text.

Step 5 of 10

Tap the camera icon.

Step 6 of 10

Tap Choose Existing.Go to the required folder.

Step 7 of 10

Tap the required picture or the required video clip.

Step 8 of 10

Tap Choose.

Step 9 of 10

Tap Send.

Step 10 of 10

Tap the Home key to return to standby mode.

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