Device Guides

Apple iPhone 5

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

No connection to a Wi-Fi network is established: Connect to Wi-Fi network.

List view

1. 1. Find "Wi-Fi"

Tap Settings.
Tap Wi-Fi.

2. 2. Turn on Wi-Fi

Tap the indicator next to Wi-Fi to turn on the function.

3. 3. Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Tap the required Wi-Fi network.
Follow the instructions on the display to select security settings, if required, and tap Join.

4. 4. Exit

Tap the Home key to return to standby mode.
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