Device Guides

Apple iPhone 5

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I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Enter the correct password.

Possible cause 1:

The wrong password is entered on the device you want to connect from.

Solution:

Enter the correct password.

1. Find "Personal Hotspot"
Tap Settings.
Tap Personal Hotspot.
2. Turn on tethering
Tap the indicator next to Personal Hotspot to turn on tethering.
If this is the first time you use the function:
Tap Turn on Wi-Fi and Bluetooth.
3. Change password for Wi-Fi Hotspot
Tap Wi-Fi Password.
Key in the required access code and tap Done.
4. Establish connection
Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks.
Select your mobile phone on the list.
Key in the password for the Wi-Fi Hotspot and establish a connection to your mobile phone.
When the connection is established, you can access the internet from the other device.

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