Device Guides

Apple iPhone 5

iOS 9.0

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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How to

Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.

Back up the phone memory using iTunes, go to 1a.
Back up the phone memory using iCloud, go to 1b.

Go to www.itunes.com on your computer.
Find the download section on the website to download iTunes.
Download and install iTunes on your computer.
Start the program iTunes on your computer.

Connect the data cable to the socket at the bottom of your mobile phone and to the computer's USB port.
Depending on your settings in iTunes, backup may start automatically.

To start backup manually:
Select Back up to iCloud or Back up to this computer.

Right-click your mobile phone in the menu to the left.

Select Back Up.

Tap Settings.

To synchronise the contents of your mobile phone continuously, tap the indicator next to the required data type to turn on synchronisation.
Remember, you need an Apple ID before you can back up the phone memory using iCloud. If you don't have an Apple ID, you can create one at www.apple.com

Tap iCloud.
Log on to iCloud if you're asked to do so.

Tap Storage & Backup.

Tap the indicator next to iCloud Backup to turn on the function.

Tap OK.

Tap Back Up Now.

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