Device Guides

Apple iPhone 5

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No message tone is heard on incoming messages

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on the message tone.

Possible cause 2:

The message tone has been turned off


Turn on the message tone.

Find "Text Tone"
Tap Settings.
Tap Sounds.
Tap Text Tone.
Select a message tone
Tap the different message tones to hear them.
Once you've found a message tone you like, tap Sounds.
Return to the home screen
Tap the Home key to return to the home screen.

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