Device Guides

Apple iPhone 4S

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I can't connect to a Bluetooth device from my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on Bluetooth.Detailed instructions.

Possible cause 2:

Bluetooth isn't turned on on your mobile phone


Turn on Bluetooth.Detailed instructions.

1. Find "Bluetooth"
Tap Settings.
Tap General.
Tap Bluetooth.
2. Turn Bluetooth on or off
Tap the indicator next to Bluetooth.
Depending on the current setting, the function is turned on or off.
3. Exit
Tap the Home key to return to standby mode.

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