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Apple iPhone 4

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I can't play music on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Transfer audio files from your computer to your mobile phone.Detailed instructions.

Step 1 of 6

1. Start iTunes on your computer.

Step 2 of 6

2. Connect the data cable to the socket at the bottom of your mobile phone to the computer's USB port.

Step 3 of 6

3. Depending on your settings in iTunes, the transfer may start automatically.

Step 4 of 6

4. To start the transfer manually:Select your mobile phone in the menu to the left.

Step 5 of 6

5. Select Music at the top of the screen.Follow the instructions on the screen to select the required settings.

Step 6 of 6

6. Select Apply.

Did this solution solve the problem? Yes No

Possible cause 2:

No audio files have been transferred to your mobile phone

Solution:

Transfer audio files from your computer to your mobile phone.Detailed instructions.

1. Start iTunes

Start iTunes on your computer.

2. Connect your mobile phone and computer

Connect the data cable to the socket at the bottom of your mobile phone to the computer's USB port.

3. Transfer audio files

Depending on your settings in iTunes, the transfer may start automatically.

To start the transfer manually:
Select your mobile phone in the menu to the left.

Select Music at the top of the screen.
Follow the instructions on the screen to select the required settings.

Select Apply.

Did this solution solve the problem?

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