Device Guides

Apple iPhone 4

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I can't turn on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn on your mobile phone correctly.Detailed instructions.

Possible cause 1:

Your mobile phone isn't turned on correctly

Solution:

Turn on your mobile phone correctly.Detailed instructions.

1. Turn on your mobile phone
Tap and hold On/Off until your mobile phone is turned on.
Drag the arrow right.
If required, tap Unlock.
If required, key in your PIN and tap OK.
2. SIM rejected
If your SIM is rejected:
Contact your mobile phone store or your service provider.
3. Turn off your mobile phone
Tap and hold On/Off.
Drag the arrow right to turn off your mobile phone.

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