Device Guides

Apple iPhone 3GS

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I can't play music on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 3GS
Apple iPhone 3GS

We found 2 possible causes:

  1. The music player doesn't support the file format
  2. No audio files have been transferred to your mobile phone
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