Device Guides
Apple iPhone 16 Plus
Search in Apple iPhone 16 Plus
No ringtone is heard on incoming calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Silent mode is turned on: Turn off silent mode.
List view
1. Turn silent mode on or off using the Action button
If you haven't selected another preset function for the Action button, tap the Action button to turn silent mode on or off.
See how to select Action button settings.
2. Turn silent mode on or off using the phone settings
Tap Settings.
Tap Sounds & Haptics.
Tap the indicator next to "Silent Mode" to turn the function on or off.
Tap the indicator next to "Show in Status Bar" to turn the function on or off.
You can turn display of the silent mode icon in the status bar at the top of the screen on or off.
3. Turn silent mode on or off using Control Centre
Slide your finger downwards starting from the top right side of the screen.
Tap the sound mode icon to turn silent mode on or off.
Step 2 of 7
Tap Settings.
Step 3 of 7
Tap Sounds & Haptics.
Step 4 of 7
Tap the indicator next to "Silent Mode" to turn the function on or off.
Step 5 of 7
Tap the indicator next to "Show in Status Bar" to turn the function on or off.
Step 6 of 7
Slide your finger downwards starting from the top right side of the screen.
Step 7 of 7
Tap the sound mode icon to turn silent mode on or off.
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