Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your mobile phone hasn't been correctly set up for MMS: Set up your mobile phone for MMS.
List view
1. Turn MMS on or off
Tap Settings.
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Tap Messages.
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Tap the indicator next to "MMS Messaging" to turn on the function.
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2. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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