Device Guides

Apple iPhone 14 Pro

iOS 17

iOS 16.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

We found 5 possible causes:

Wi-Fi is turned off
There are no available Wi-Fi networks
No connection to a Wi-Fi network is established
Your mobile phone is connected to a Wi-Fi network, but you're not logged on
The selected Wi-Fi network rejects the connection

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