Device Guides

Apple iPhone 14 Pro

iOS 17

iOS 16.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

We found 7 possible causes:

There's an error on the other device
The other Bluetooth device isn't compatible with your mobile phone
Bluetooth is turned off on your mobile phone
Bluetooth is turned off on the other device
Bluetooth visibility is turned off on the other device
The distance between the two devices is too long
The entered password is incorrect

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