Device Guides

Apple iPhone 14 Pro

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

No connection to a Wi-Fi network is established: Connect to a Wi-Fi network.

List view

1. Find "Wi-Fi"

Tap Settings.
Tap Wi-Fi.

2. Turn on Wi-Fi

Tap the indicator next to "Wi-Fi" to turn on the function.

3. Connect to a Wi-Fi network

Tap the required Wi-Fi network and key in the password for the Wi-Fi network.
If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
Tap Join.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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