Device Guides

Apple iPhone 14

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Silent mode is turned on: Turn off silent mode.

List view

1. Turn silent mode on or off

Slide the Silent mode key right or left to turn silent mode on or off.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks