Device Guides

Apple iPhone 14

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Automatic app update is turned on: Turn off automatic app update.

List view

1. Find "App Store"

Tap Settings.
Tap App Store.

2. Turn automatic update of apps on or off

Tap the indicator next to "App Updates" to turn the function on or off.
If you turn on automatic update, your apps are automatically updated via Wi-Fi.

3. Turn automatic update of apps via mobile network on or off

Tap the indicator next to "Automatic Downloads" to turn the function on or off.
If you turn on automatic update of apps via mobile network, your apps are automatically updated via the mobile network when no Wi-Fi networks are within range.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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