Device Guides

Apple iPhone 14

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There are too many running applications: End running applications.

List view

1. End running applications

Slide your finger slowly upwards starting from the bottom of the screen until the list of running applications is displayed.
Slide upwards on the required application to end it.

2. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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