Device Guides

Apple iPhone 13 Pro Max

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 13 Pro Max
Apple iPhone 13 Pro Max

We found 4 possible causes:

  1. No audio files have been transferred to your mobile phone
  2. The headset isn't working
  3. The selected audio file is not supported by the music player
  4. The audio file is damaged
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks