Device Guides
Apple iPhone 13 Pro Max
Search in Apple iPhone 13 Pro Max
I can't use my mobile phone as a personal Hotspot
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Personal Hotspot isn't used correctly: See how to use your mobile phone as a personal Hotspot.
1. Find "Personal Hotspot"
2. Key in the password for personal Hotspot
3. Turn on Wi-Fi Hotspot
4. Return to the home screen
5. Establish connection to Wi-Fi Hotspot from another device
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.
Tap Settings.
Tap Personal Hotspot.
Tap Wi-Fi Password and key in the required password.
Tap Done.
Tap the indicator next to "Allow Others to Join" to turn on the function.
If Wi-Fi is turned off, tap Turn on Wi-Fi and Bluetooth.
If Wi-Fi is turned on, tap Wi-Fi and USB Only.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Turn on Wi-Fi on the other device.Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.Key in the password for your Wi-Fi Hotspot and establish the connection.When the connection is established, you can access the internet from the other device.
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