Device Guides
I can't install apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
Your Apple ID hasn't been activated on your mobile phone: Activate your Apple ID on your mobile phone.
List view
1. Find "Sign in to your iPhone"
Tap Settings.
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Tap Sign in to your iPhone.
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2. Activate Apple ID
If you don't have an Apple ID, tap Don't have an Apple ID? and follow the instructions on the screen to create an Apple ID.
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Tap Email or Phone Number and key in the username for your Apple ID.
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Tap continue.
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Tap Password and key in the password for your Apple ID.
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Tap Continue.
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3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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