Device Guides

Apple iPhone 13 Pro

iOS 17

iOS 16.0

iOS 15.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 13 Pro

I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

We found 5 possible causes:

Wi-Fi is turned off
There are no available Wi-Fi networks
No connection to a Wi-Fi network is established
Your mobile phone is connected to a Wi-Fi network, but you're not logged on
The selected Wi-Fi network rejects the connection

Start guide

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks