Device Guides
I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
We found 5 possible causes:
- Wi-Fi is turned off
- There are no available Wi-Fi networks
- No connection to a Wi-Fi network is established
- Your mobile phone is connected to a Wi-Fi network, but you're not logged on
- The selected Wi-Fi network rejects the connection