Device Guides
I can't use of one my apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Your mobile phone's software hasn't been updated to the latest version: Update your mobile phone with the latest software.
List view
1. Update phone software
Tap Settings.
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Tap General.
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Tap Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the software on your mobile phone.
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