Device Guides

Apple iPhone 13 mini

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 13 mini
Apple iPhone 13 mini

We found 4 possible causes:

  1. The selected audio file is not supported by the music player
  2. No audio files have been transferred to your mobile phone
  3. The headset isn't working
  4. The audio file is damaged
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