Device Guides

Apple iPhone 13

iOS 15.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Search in Apple iPhone 13

I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Log on to App Store from a computer and update your payment information.

Did this solution solve the problem? Yes No

Possible cause 3:

Your Apple ID payment information is incorrect

Solution:

Log on to App Store from a computer and update your payment information.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks