Device Guides

Apple iPhone 13

iOS 15.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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How to

Turn mobile phone on and off

Before you can turn on your mobile phone, you need to insert your SIM into your mobile phone.

Tap and hold the Side button until your mobile phone is turned on.

Slide your finger upwards starting from the bottom of the screen.

0000

0000

If your SIM is locked, key in your PIN and tap OK. The default PIN is 0000.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.

Tap the Top volume key.

At the same time, tap and hold the Side button until the power off icon is displayed.

Tap and drag the power off icon right.

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