Device Guides
Apple iPhone 12 Pro Max
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I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Turn on data roaming.

Step 1 of 5
1. Tap Settings.

Step 2 of 5
2. Tap Mobile Data.

Step 3 of 5
3. Tap Mobile Data Options.

Step 4 of 5
4. Tap the indicator next to "Data Roaming" to turn the function on or off.

Step 5 of 5
5. Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Possible cause 3:
Data roaming is turned off
Solution:
Find "Mobile Data Options"
Tap Settings.
Tap Mobile Data.
Tap Mobile Data Options.
Turn data roaming on or off
Tap the indicator next to "Data Roaming" to turn the function on or off.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.