Device Guides

Apple iPhone 12 Pro Max

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to write and send an MMS.

Possible cause 3:

The MMS isn't written correctly


See how to write and send an MMS.

Create new MMS
Tap the message icon.
Tap the new message icon.
Select recipient
Tap To: and key in the first letters of the recipient's name.
Tap the required contact.
Write text
Tap the text input field and write the text for your MMS.
Insert picture
Tap the apps icon.
Tap the picture icon.
Slide your finger upwards on the screen and go to the required folder.
Tap the required picture.
Tap Add.
Send MMS
Tap the send icon.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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