Device Guides

Apple iPhone 12 Pro Max

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to use the phone camera.

Possible cause 1:

The camera isn't used correctly

Solution:

See how to use the phone camera.

Turn on the camera
Tap Camera.
Slide your finger right or left on the screen to select PHOTO.
Turn flash on or off
Tap the flash icon to turn the function on or off.
Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Tap the take picture icon.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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