Device Guides
My mobile phone uses a large amount of mobile data
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 6:
Notifications are turned on: Turn notifications on or off.
List view
1. Find "Notifications"
Tap Settings.
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Tap Notifications.
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2. Select setting for notification preview
Tap Show Previews.
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To select notification preview on the lock screen, tap Always.
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To select notification preview only when your mobile phone is unlocked, tap When Unlocked.
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To turn off notification preview, tap Never.
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Tap arrow left.
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3. Turn notifications on or off
Tap the required application.
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Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.
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4. Turn grouping of notifications on or off
Tap Notification Grouping.
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Tap the required setting.
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Tap arrow left.
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5. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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6. Use notifications
Slide your finger downwards starting from the top of the screen.
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Tap the required notification and follow the instructions on the screen to use the selected function.
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7. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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