Device Guides

Apple iPhone 12 Pro

iOS 16.0

iOS 15.0

iOS 14.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 12 Pro

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your mobile phone hasn't been correctly set up for MMS: Set up your mobile phone for MMS.

List view

1. Turn MMS on or off

Tap Settings.

Tap Messages.

Tap the indicator next to "MMS Messaging" to turn on the function.

2. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 1 of 4

Tap Settings.

Step 2 of 4

Tap Messages.

Step 3 of 4

Tap the indicator next to "MMS Messaging" to turn on the function.

Step 4 of 4

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks