Device Guides

Apple iPhone 12 Pro

iOS 16.0

iOS 15.0

iOS 14.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 12 Pro

I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The selected audio file is not supported by the music player: Try playing another type of audio file.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks