Device Guides

Apple iPhone 12 Pro

Change device
iOS 16.0
iOS 15.0
iOS 14.1
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device
Buy now

Search in Apple iPhone 12 Pro

How to
Troubleshoot
Specs

I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 12 Pro
Apple iPhone 12 Pro

We found 4 possible causes:

  1. No audio files have been transferred to your mobile phone
  2. The headset isn't working
  3. The selected audio file is not supported by the music player
  4. The audio file is damaged
Start guide
Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

No thanks