Device Guides

Apple iPhone 12 Pro

iOS 16.0

iOS 15.0

iOS 14.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 12 Pro

No message tone is heard on incoming messages

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Does your mobile phone ring at incoming calls?

It's important to find out if your mobile phone rings at incoming calls. If your mobile phone doesn't ring at incoming calls, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the message tone.

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks