Device Guides

Apple iPhone 12 Pro

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Troubleshoot
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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 12 Pro
Apple iPhone 12 Pro

We found 5 possible causes:

  1. Wi-Fi is turned off
  2. There are no available Wi-Fi networks
  3. No connection to a Wi-Fi network is established
  4. Your mobile phone is connected to a Wi-Fi network, but you're not logged on
  5. The selected Wi-Fi network rejects the connection
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