Device Guides

Apple iPhone 12 Pro

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

Data roaming is turned off: Turn on data roaming.

List view

1. Find "Mobile Data Options"

Tap Settings.
Tap Mobile Data.
Tap Mobile Data Options.

2. Turn data roaming on or off

Tap the indicator next to "Data Roaming" to turn the function on or off.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks