Device Guides
Apple iPhone 12 Pro
Search in Apple iPhone 12 Pro
I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The email isn't written correctly: See how to write and send an email.
1. Find "Mail"
2. Select email account
3. Create new email
4. Select recipient
5. Enter subject
6. Write text
7. Attach file
8. Send the email
9. Return to the home screen
Tap Mail.
Tap arrow left.
Tap the required email account.
Tap the new email icon.
Tap the field next to "To:" and key in the first letters of the recipient's name.
Tap the required contact.
Tap the field next to "Subject:" and key in the required subject.
Tap the text input field and write the text for your email.
Tap and hold the text input field until a pop-up menu is displayed.
Tap Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Tap Add Document and follow the instructions on the screen to attach a document.
Tap the send icon.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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