Device Guides
My mobile phone uses a large amount of mobile data
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your mobile phone is set to high data usage: Set your mobile phone to use less data.
List view
1. Find "Data Mode"
Tap Settings.
Tap Mobile Data.
Tap Mobile Data Options.
Tap Data Mode.
2. Select settings for data usage
Tap the required setting.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.