Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Mobile data is turned off: Turn on mobile data.
List view
1. Find "Mobile Data"
Tap Settings.
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Tap Mobile Data.
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2. Turn mobile data on or off
Tap the indicator next to "Mobile Data" to turn the function on or off.
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3. Turn use of mobile data for applications on or off
Tap the indicators next to the required applications to turn the function on or off.
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4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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