Device Guides

Apple iPhone 12 mini

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on mobile data.

Possible cause 2:

Mobile data is turned off


Turn on mobile data.

Find "Mobile Data"
Tap Settings.
Tap Mobile Data.
Turn mobile data on or off
Tap the indicator next to "Mobile Data" to turn the function on or off.
Turn use of mobile data for applications on or off
Tap the indicators next to the required applications to turn the function on or off.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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